Simone Janson, Journalist: Bildung, Digitale Arbeit, Existenzgründung, Social-Media

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Lars Schäfer

Of: Lars Schäfer
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Idea Exchange & Marketing

The customer a positive impression - part 4:
So you remain positive in memory at the customer

How you get at the end: Please ensure actively, that there is a degree. Take what is said, the agreement and also the, What is still to do, short together: This creates liability and security for customers.


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Lars Schäfer

Of: Lars Schäfer
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Idea Exchange & Marketing

The customer a positive impression - part 3:
Success strategies for the correct conclusion

You can set factual or personal questions at the end of a Kundengesprächst, be creative and orginell. There are however some other strategies, that are promising and trigger positive emotions at the customer:

Kundengespräch
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Simone Janson

Of: Simone Janson
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Service desert

Anti-Amazon initiative founded:
Schwierigie communication with Amazon.de

My three-part article on the problems at private sale at Amazon here comes to an end. The reason was, that my readers here on the blog, Victims of similar practices, one Anti-Amazon initiative had founded with the aim of a class-action lawsuit against the Internet giant. If you would like to participate – There is information here.

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Lars Schäfer

Of: Lars Schäfer
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Idea Exchange & Marketing

A positive impression at the customer – Part 2:
Asking the right questions

The end of Verkaufsgespräches is important: Because now comes, to reach a decision; the customer is to say "Yes" or "No". It is simply a question: Order now or is it tomorrow – or perhaps does not?

Kundenfragen

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Simone Janson

Of: Simone Janson
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Service desert

Anti-Amazon initiative founded:
Are private sellers regresspflichtig?

Who sells books at Amazon Marketplace, can, as a private seller, Get difficulties, If lost items such as shipping. Because Amazon refunded the cost the buyer then – and this keeps one then simply by the buyer. On their own or legally correctly?
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Lars Schäfer

Of: Lars Schäfer
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Idea Exchange & Marketing

A positive impression at the customer – Part 1:
But please with feeling!

Companies do much, To win customers for a sales pitch. What is often overlooked: The end of Verkaufsgespräches, the conclusion with the customer and the impression, It thus leaves the, is often even more important. Because depending on the customer with a positive or negative sense out of the conversation is – and he reminds himself.

emotional-verkaufen

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Simone Janson

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Service desert

Anti-Amazon initiative founded:
The legal situation in the A-to-z guarantee

Yesterday I here in the first partl reports about my problems with the Amazon A-z guarantee as a seller at Amazon Marketplace. I went then legally the matter to the bottom. And the legal construction is unfortunately quite tricky.
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Simone Janson

Of: Simone Janson
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Service desert

Anti-Amazon initiative founded:
Attention private sellers with the A-to-z guarantee

Amazon is convenient and also I like to use the Amazon Marketplace, to declutter my bookshelf. Unfortunately, it is apparently not an isolated case, that Amazon pretty arbitrarily treats its customers, as Reader reports here in the blog show. It has now an initiative founded, who wants to legally proceed against Amazon. Since my post at akademie.de directed 2008, which has brought the stone with rolling, is no longer available, I post it here for all interested again.

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Simone Janson

Of: Simone Janson
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Service desert

Anti-Amazon initiative, founded here in the blog:
Amazon victims make mobile

Some time ago I had reported about my personal problems with Amazon: It turned out thanks to various Reader comments: The most famous shop responds to customer complaints appear not only in my case totally arbitrary. However, individuals want to organise themselves now and proceed by class-action lawsuit. Read more →

Simone Janson

Of: Simone Janson
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Idea Exchange & Marketing

Future trend of concurrent consumption:
Parts as a business idea?

Recently I have a post posted, He shows, This can not work our company geared towards multi better-faster, so in the long term – a thesis, to the not only unrealistic idealists, but more and more economists get. But what look like the alternatives? And how can be based on a new, more sustainable economy develop viable business ideas?

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