“A-z guarantee” at Amazon.de marketplace: Private seller beware!
But what had happened exactly? As said I had 2008 sold a few books as a private seller at Amazon. Because I wanted to offer my books not expensive, I chose an uninsured shipping, Open Büchersendung.
And it happened that, what everyone, He sells on the Internet articles, must always fear: The book was lost. Arrived at the purchaser only the empty envelope. And she complained first, by the way not just friendly, with me.
The dilemma of shipping at Amazon
Now it is located as a seller on Amazon.de regarding the shipping costs in a dilemma: On eBay, for example, you can set the shipping costs and even and communicate to buyers, that an insured shipping costs more.The buyer can then decide, whether the thing is worth it. And it must be said: It is not the most.
At Amazon.de, however, there is a so-called shipping fee of 3 euro. The money is not the seller but good, Although Amazon.de so communicates the, but Amazon charged purchase price and package with the fees for the purchase price – and you are, Unlike at eBay, not just low.
Who wants to do so even a small profit, nothing else remains one of the, as to set the purchase price accordingly high. This procedure recommended even Amazon.de to me in an email:
"It is the responsibility of the seller", the sales price to calculate, "that if necessary a delivery with acknowledgement of receipt into account can be drawn."
Who buys because expensive books?
Only: Then it buys none, because unlike as with eBay buyer can determine and also not even the price. I had in mind: The buyer want it cheap – then he must live with the risk, losing the article when sending.
And I communicated that to the purchaser. By the way I also offered to, the article again to send, Since I had got just this book twice donated. But that didn't. Thus I would advise that any market-place users: Before you submit an application for A-z guarantee, should you be sure contact the seller in connection and dabble, amicably to some.
What happens when an A-to-z guarantee
The purchaser is therefore turned to Amazon.de and applied for an A-z guarantee. Amazon.de then asked me to comment. I gave in detail - and then heard nothing more from Amzon.de. I had to find out a few days later, that Amazon.de had just charged the money with my seller account.
This practice is legally at least questionable – and as I stated also in detail in my article. Tomorrow to more!
Books are apparently only at Amazon?
What is meanwhile irritated me, that the comparatively expensive for buyers Amazon Marketplace is still so good, because most people are apparently too easy, times look on eBay, where are offered the same books considerably cheaper. Or in other words: Something is books, that simply does not run on eBay.
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